There’s nothing worse than ordering products on the internet in time for a specific date and for the order to be delayed. The problems being experienced by customers of Schoolbooks.ie appears to be down to a “technical issue“. One can only imagine the frustration of parents trying to contact the company to find out where their order is. Schoolbooks.ie has almost doubled its workforce to try and cope with the backlog, and it appears that the wait is coming to an end for most. It can’t come as a surprise that with so many people trying to find out where orders are, the company phone lines are tied up. Take people off the task of getting orders out the door or answer phone calls all day? What should they do? Seems to me they are damned if they do and damned if they dont.
Ultimately though – is it the end of the world if a child goes into school without books? Do children not sit together at desks any more? Can books not be shared? Can teachers not photocopy pages for those children who didn’t get books delivered in time? Can a teacher not get a show of hands and find out who has no books and adapt lessons/homework based on the show of hands?
The answer to all those questions is YES. The world won’t fall apart if a child goes in to school without their books. The backlog will be cleared. Books will arive. Order will be restored to the universe.